✈️ AIRPORT QUESTIONS
Airport FAQs
Everything about pickup and drop-off at New Islamabad International Airport (IICL).
Where exactly do I meet my driver at the airport? ⌄
At the arrivals exit of IICL, holding a name board with your name. This is after you clear customs and collect baggage.
How do I book an airport pickup? ⌄
WhatsApp your flight number, arrival time, and destination at least 4 hours before landing.
Is there an extra charge for flight delays? ⌄
No. We track your flight and adjust automatically — no extra charge for delays.
What if I cannot find my driver? ⌄
Call the number we send you in advance. The driver is always near the main arrivals exit.
How long before my flight should I book a departure drop-off? ⌄
At least 2 hours before departure, more during peak travel periods.
Is airport service available 24/7? ⌄
Yes. We cover all flight times including midnight and early morning arrivals/departures with no surcharge.
Can I book an airport pickup for a group? ⌄
Yes. Hiace and Coaster are available for group airport pickup — specify your group size when booking.
Still Have Questions?
Our team is available 24/7 to answer anything not covered here
📍 Anaya Arcade, DHA 1 Phase F, Islamabad
Before you confirm
Airport FAQs: practical booking checks
Use these answers as general guidance, then confirm the exact vehicle, pickup time, service area and final quotation for your travel date. Rental conditions can change with route, season, passenger count and whether the booking is chauffeur-driven or self-drive.
Ask for the included services in writing before payment. The confirmation should identify fuel, tolls, parking, overtime, driver accommodation, security deposit, cancellation terms and the documents required at handover. Keep the booking contact and driver details available throughout the journey.