Can I cancel my booking? ⌄
Yes. Most standard bookings can be cancelled free of charge with at least 2 hours' notice.
Is there a cancellation fee? ⌄
Generally no for standard bookings. Wedding and event vehicle cancellations within 48 hours may carry a partial charge due to high demand on those dates.
How do I cancel a booking? ⌄
Simply WhatsApp us as soon as you know your plans have changed.
Can I reschedule instead of cancelling? ⌄
Yes. We are happy to reschedule your booking to a new date subject to vehicle availability.
What is the cancellation policy for monthly contracts? ⌄
Typically 7-14 days' notice for cancellation or non-renewal of monthly corporate contracts.
Will I get a refund if I already paid? ⌄
Any advance payment for cancelled bookings (where applicable) is refunded according to the specific cancellation terms agreed at booking.