📋 CANCELLATION QUESTIONS
Cancellation FAQs
Questions about cancelling, modifying, or rescheduling your booking.
Can I cancel my booking? ⌄
Yes. Most standard bookings can be cancelled free of charge with at least 2 hours' notice.
Is there a cancellation fee? ⌄
Generally no for standard bookings. Wedding and event vehicle cancellations within 48 hours may carry a partial charge due to high demand on those dates.
How do I cancel a booking? ⌄
Simply WhatsApp us as soon as you know your plans have changed.
Can I reschedule instead of cancelling? ⌄
Yes. We are happy to reschedule your booking to a new date subject to vehicle availability.
What is the cancellation policy for monthly contracts? ⌄
Typically 7-14 days' notice for cancellation or non-renewal of monthly corporate contracts.
Will I get a refund if I already paid? ⌄
Any advance payment for cancelled bookings (where applicable) is refunded according to the specific cancellation terms agreed at booking.
Still Have Questions?
Our team is available 24/7 to answer anything not covered here
📍 Anaya Arcade, DHA 1 Phase F, Islamabad
Before you confirm
Cancellation FAQs: practical booking checks
Use these answers as general guidance, then confirm the exact vehicle, pickup time, service area and final quotation for your travel date. Rental conditions can change with route, season, passenger count and whether the booking is chauffeur-driven or self-drive.
Ask for the included services in writing before payment. The confirmation should identify fuel, tolls, parking, overtime, driver accommodation, security deposit, cancellation terms and the documents required at handover. Keep the booking contact and driver details available throughout the journey.